Privacy Policy

Effective Date:
Company Name:
App/Website Name:

May 15, 2026
Courser of Woodland Limited
Woodlance

Courser of Woodland Limited (“we”, “our”, “us”) operates Woodlance, including our mobile application, website, related services, customer support, events, promotions, and business communications.

We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance, Cap. 486 of Hong Kong.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our app, website, or related services.

1. Personal Data We Collect

We may collect personal data from you when you register an account, use our app, make a purchase, contact us, join an event, subscribe to our communications, or otherwise interact with us.

The types of personal data we may collect include:

Account Information
Name
Email address
Mobile phone number
Username
Password or login credentials
Profile information
Company name or business title, if applicable

Identity and Verification Information

Where necessary for account security, compliance, ownership verification, transaction records, fraud prevention, or legal requirements, we may collect:

Date of birth
⁠Identity verification information
Proof of address
⁠Business registration information
Other documents or information provided by you for verification purposes

Transaction and Service Information

We may collect information relating to your use of our services, including:

Purchase records
Order details
⁠Payment status
Product ownership records
Portfolio or account records
Delivery or fulfilment information
Customer service history
Records of your communications with us

Technical and Usage Information

When you use our app or website, we may automatically collect certain technical information, including:

IP address
Device type
Operating system
App version
⁠Browser type
Device identifiers
⁠Log data
⁠Crash reports
Usage data
⁠Approximate location based on IP address

Marketing and Communication Information

We may collect:

Your communication preferences
Newsletter subscription status
⁠Event registration information
Survey responses
Promotional campaign participation
Records of your consent or opt-out choices

2.⁠ ⁠Purposes of Collection and Use

We may use your personal data for the following purposes:

To create, manage, and maintain your account
To provide, operate, and improve our app, website, and services
To process purchases, orders, bookings, transactions, or service requests
To verify your identity or eligibility where necessary
⁠To maintain accurate account, transaction, and ownership records
To provide customer support and respond to enquiries
To send service-related notices, updates, and administrative messages
To improve app functionality, user experience, security, and performance
To conduct internal analysis, reporting, research, and business planning
To detect, prevent, and investigate fraud, misuse, security incidents, or illegal activities
⁠To comply with legal, regulatory, tax, accounting, licensing, and compliance obligations
To handle disputes, complaints, claims, and enforcement of our terms
⁠To send marketing communications, event invitations, promotions, and updates where permitted by law

We will not use your personal data for purposes unrelated to those stated above unless we have obtained your consent or the use is otherwise permitted by law.

3. Direct Marketing

We may use your name, email address, phone number, app usage information, purchase history, event participation information, and communication preferences to send you marketing communications about:

⁠App updates
Products and services
⁠Events and tastings
Promotions and offers
⁠Educational content
Partner offers
Company news and announcements

We will only use your personal data for direct marketing in accordance with applicable laws.

You may opt out of direct marketing at any time by:

Clicking the unsubscribe link in our emails
Adjusting your account or app settings, where available
Contacting us at info@courserofwoodland.com

If you opt out of direct marketing, we may still send you important non-marketing messages relating to your account, transactions, security, or use of our services.

4.⁠ ⁠Disclosure of Personal Data

We may disclose or transfer your personal data to the following parties where necessary:

Our directors, officers, employees, contractors, agents, and authorised personnel
Our group companies, affiliates, or business partners
Payment service providers
Cloud hosting and IT service providers
App developers, software vendors, and technical support providers
Analytics, crash reporting, and security service providers
Customer service and communication platforms
Logistics, delivery, storage, or fulfilment partners
Event partners, venues, or service providers
⁠Identity verification, compliance, or fraud prevention service providers
⁠Banks, financial institutions, or payment processors
Professional advisers, including lawyers, auditors, accountants, and insurers
⁠Government authorities, regulators, courts, law enforcement agencies, or other parties where required by law
Potential investors, purchasers, or business successors in connection with a merger, acquisition, restructuring, investment, or sale of assets

We will not sell your personal data to third parties.

5.⁠ ⁠Cross-Border Transfer of Personal Data

Your personal data may be stored, processed, or transferred outside Hong Kong, including to jurisdictions where our cloud servers, service providers, technical teams, business partners, or group companies are located.

Where personal data is transferred outside Hong Kong, we will take reasonable steps to ensure that your personal data is handled securely and in accordance with this Privacy Policy and applicable law.

6.⁠ ⁠Data Retentio

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, tax, accounting, operational, security, fraud prevention, dispute resolution, and record-keeping purposes.

When your personal data is no longer required, we will take reasonable steps to erase, anonymise, or securely destroy it.

7.⁠ ⁠Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, processing, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

⁠Access controls
Password protection
Encryption where appropriate
Secure cloud storage
Internal data handling policies
Staff confidentiality obligations
Security monitoring
Backup and recovery procedures
Regular review of our systems and procedures

However, no internet transmission, mobile app, website, or electronic storage system is completely secure. You are responsible for keeping your login details confidential and for notifying us immediately of any suspected unauthorised use of your account.

8.⁠ ⁠App Permissions

Our app may request access to certain functions or data on your device, such as:

Camera
Photo library
Notifications
⁠Location
⁠Contacts
⁠Microphone
Storage

We will only request app permissions where reasonably necessary for app functionality or service delivery.

You may manage or disable app permissions through your device settings. However, some app features may not function properly if certain permissions are disabled.

9.⁠ ⁠Cookies, SDKs, and Analytics

Our app and website may use cookies, software development kits, analytics tools, tracking technologies, or similar technologies to:

Remember user preferences
⁠Maintain login sessions
Measure app and website usage
Improve app performance
⁠Analyse marketing effectiveness
Detect crashes, bugs, or technical problems
Prevent fraud, misuse, or security risks

These technologies may collect technical information such as device identifiers, IP address, usage logs, and interaction data.

Where required by law, we will seek your consent or provide appropriate opt-out options.

10.⁠ ⁠Third-Party Services and Links

Our app or website may contain links to third-party websites, payment platforms, social media pages, partner services, or external content.

We are not responsible for the privacy practices, security, or content of third-party services. You should review the privacy policies of those third parties before providing personal data to them.

11.⁠ ⁠Children and Minors

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected personal data from a minor without appropriate consent, we will take reasonable steps to delete such data where appropriate.

12.⁠ ⁠Access and Correction of Personal Data

Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us.

If you wish to access or correct your personal data, please contact us at:

Data Privacy Officer, Courser of Woodland Limited
Email: info@courserofwoodland.com
Address: Unit 707, 7/F, Building 19W, No. 19 Science Park West Avenue, Hong Kong Science Park

We may charge a reasonable fee for processing a data access request where permitted by law.

13.⁠ ⁠Accuracy of Personal Data

You should ensure that the personal data you provide to us is accurate, complete, and up to date.

You may update certain account information directly through the app, where available. For other corrections, please contact us.

14.⁠ ⁠Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you through the app, by email, on our website, or by other reasonable means.

The latest version of this Privacy Policy will be available on our website and/or within the app.

15.⁠ ⁠Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Courser of Woodland Limited

Address: Unit 707, 7/F, Building 19W, No. 19 Science Park West Avenue, Hong Kong Science Park
Email: info@courserofwoodland.com

Attention: Data Privacy Officer